EDC Services

Regardless of your deployment model, OmniComm provides a full range of services to support the development and rollout of your first study.

Project Management

A project manager will be assigned to walk you through the study development process. We will provide a project plan, host a kickoff meeting, run weekly status calls, and provide up-to-date communications on the status of your study.  We use a methodology called OmniAdvance, to ensure that all of your deliverables are standard and high quality.

Clinical Services

Our clinical team has expertise in translating a clinical protocol into an electronic Case Report Form format. We will develop an instrument called a Trial Design Specification (TDS). Our team will ensure that CRF design, Visit Schedule, Site and Patient Definitions, Edit Checks, Derivations, and Code Lists are all optimized to use industry best practices, and where applicable CDISC/CDASH standards.

Customer Training

OmniComm provides a comprehensive training curriculum to ensure that customers have a thorough understanding of the many EDC options available to them. For new customers, we provide Orientation Training that delivers a series of Webex lessons including EDC software overview, design specification, report writing, autocoding, UAT training, and administrator training.

Study Development

OmniComm has a dedicated team of developers who are available to build and deploy your trial for you.  We use an incremental approach to ensure that you have early review phases and testing opportunities.  Our approach ensures timely study build cycles, improved quality, and the opportunity to leverage our experience and knowledge of industry best practices.  Before providing a study to the customer for User Acceptance, we take it through a rigorous quality assurance and clinical review cycle.

Deployment

When you are ready to move to production, our deployment team will move your study onto our secure server environment.  At that time we will ensure that any OmniComm tools are fully operational, and that third-party integrations (e.g. IVRS, ePRO, eLearning, Ad-Hoc Reporting) are all operating as planned and expected.

Customer Care

Finally, our 24 x 7 Customer Care team is always available to ensure quick response and knowledge so that any questions or concerns are addressed in an expedient manner.